April 19, 2022
The “Great Resignation” trend is leading droves of workers to leave their jobs and seek other career opportunities … but what can companies do to better retain their skilled workers and prevent the...
April 5, 2022
Call (or contact) centers are notorious for high attrition, experiencing average annual turnover between 30% and 45%. This can make it difficult for technical support teams to provide efficient and...
February 7, 2022
After a dynamic hiring environment in 2021, recruiters have taken what they’ve learned and refocused their strategies for 2022 to attract qualified candidates. To stay competitive in the coming...
December 15, 2021
The Great Resignation is accelerating hiring timelines and prompting a significant number of workers to re-evaluate their careers and quit their jobs. Plus, the shift to remote work is enabling...
November 17, 2021
Unconscious bias can seep into almost every stage of the hiring process, potentially discouraging some skilled candidates from applying to open positions and increasing overall employee turnover.
November 10, 2021
A record 4.4 million U.S. workers quit their jobs in September, an increase from 4.3 million in August, continuing the ongoing employment trend known as “Great Resignation.”1 There are an estimated...
