Sparks Group Client Blog

Best Employee Retention Strategies to Combat the Great Resignation

April 19, 2022

The “Great Resignation” trend is leading droves of workers to leave their jobs and seek other career opportunities … but what can companies do to better retain their skilled workers and prevent the...
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Tips to Reduce Call Center Turnover Rates

April 5, 2022

  Call (or contact) centers are notorious for high attrition, experiencing average annual turnover between 30% and 45%. This can make it difficult for technical support teams to provide efficient and...
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Top Recruiting Trends Driving Talent Acquisition in 2022

February 7, 2022

After a dynamic hiring environment in 2021, recruiters have taken what they’ve learned and refocused their strategies for 2022 to attract qualified candidates.  To stay competitive in the coming...
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The Great Resignation: Navigating the Competitive Hiring Landscape

December 15, 2021

The Great Resignation is accelerating hiring timelines and prompting a significant number of workers to re-evaluate their careers and quit their jobs. Plus, the shift to remote work is enabling...
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How to Avoid Unconscious Bias in Recruiting Top Candidates

November 17, 2021

Unconscious bias can seep into almost every stage of the hiring process, potentially discouraging some skilled candidates from applying to open positions and increasing overall employee turnover.
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What’s Causing the Great Resignation of 2021, and How Companies Can Respond?

November 10, 2021

A record 4.4 million U.S. workers quit their jobs in September, an increase from 4.3 million in August, continuing the ongoing employment trend known as “Great Resignation.”1 There are an estimated...
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