Sparks Group Client Blog

Best Employee Retention Strategies to Combat the Great Resignation

April 19, 2022

The “Great Resignation” trend is leading droves of workers to leave their jobs and seek other career opportunities … but what can companies do to better retain their skilled workers and prevent the...
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Tips to Reduce Call Center Turnover Rates

April 5, 2022

  Call (or contact) centers are notorious for high attrition, experiencing average annual turnover between 30% and 45%. This can make it difficult for technical support teams to provide efficient and...
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Top Recruiting Trends Driving Talent Acquisition in 2022

February 7, 2022

After a dynamic hiring environment in 2021, recruiters have taken what they’ve learned and refocused their strategies for 2022 to attract qualified candidates.  To stay competitive in the coming...
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How to Recruit, Hire, and Retain Talent During a Labor Shortage

July 6, 2021

As the U.S. emerges from the pandemic, restrictions are being lifted and consumer demand for goods and services is skyrocketing. To keep up with this demand, employers are scrambling to fill their...
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Why Diversity & Inclusion Are Important In the Workplace

June 2, 2021

On July 14, 2021 we hosted our "How Everyone has a Part to Play in Diversity & Inclusion” webinar, which featured a conversation about how businesses can push for workplace diversity and nurture a...
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Hiring and Onboarding Strategies for Remote Work Success

January 26, 2021

Since the COVID-19 pandemic began, recruiters and human resources managers have had to evaluate how they can best vet and interview job candidates and onboard new hires while remote. While no one...
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