--- title: 2019 Client Satisfaction Survey Results description: Sparks Group continues to receive world class satisfaction scores from clients in recent client satisfaction survey image: https://blog.sparksgroupinc.com/hubfs/Stock%20images/Webp.net-resizeimage%20(15).jpg --- - ![](https://blog.sparksgroupinc.com/hubfs/Website-Assets/Images/svg-login-icon.svg) LOGIN: - [Client](https://hire.sparksgroupinc.com/) - [Employee/Candidate](https://jobs.sparksgroupinc.com/account/login/) - [Client](https://hire.sparksgroupinc.com/) - [Employee/Candidate](https://jobs.sparksgroupinc.com/) [![Sparks Group](https://blog.sparksgroupinc.com/hubfs/Website-Assets/Images/sparks-logo.svg)](https://sparksgroupinc.com) - [Find a Job](https://sparksgroupinc.com/find-a-job/) - [Search Jobs](https://jobs.sparksgroupinc.com/jobs) - [Employee Testimonials](https://sparksgroupinc.com/find-a-job/employee-testimonials/) - [Job Seeking FAQs](https://sparksgroupinc.com/find-a-job/employee-and-job-seeker-frequently-asked-questions/) - [Hire Talent](https://sparksgroupinc.com/hiring-solutions/) - [Hiring Solutions](https://sparksgroupinc.com/hiring-solutions/) - [Request Talent](https://resources.sparksgroupinc.com/request-consultation-staffing-needs) - [Search for Talent](https://sparksgroupinc.com/search-talent/hire-ai/) - [Testimonials from Clients and Hiring Managers](https://sparksgroupinc.com/hire-talent/client-testimonials/) - [Hiring FAQ](https://sparksgroupinc.com/hire-talent/frequently-asked-questions/) - [Resources](https://resources.sparksgroupinc.com/) - [General Resources](https://resources.sparksgroupinc.com/) - [Blog for Job Seekers](https://blog.sparksgroupinc.com/candidate) - [Blog for Employers](https://blog.sparksgroupinc.com/client) - [Candidate Polls and Insights](https://resources.sparksgroupinc.com/candidate-polls-and-insights) - [Employer Polls and Insights](https://resources.sparksgroupinc.com/employer-polls-and-insights) - [About](https://sparksgroupinc.com/our-company/) - [Our History](https://resources.sparksgroupinc.com/fifty-years-of-experience-fifty-years-of-excellence) - [About HireSynergi AI](https://sparksgroupinc.com/sparks-search-talent/) - [Awards and Recognition](https://sparksgroupinc.com/our-company/awards-and-recognition/) - [Leadership Team](https://sparksgroupinc.com/our-company/leadership-team/) - [Company News](https://blog.sparksgroupinc.com/news) - [Contact Us](https://sparksgroupinc.com/contact-us/) - [Contact Sparks](https://sparksgroupinc.com/contact-us/) - [Our Locations](https://sparksgroupinc.com/contact-us/#our-locations) - [Careers](https://sparksgroupinc.com/our-company/careers-at-sparks/) - [Request Talent](https://sparksgroupinc.com/find-talent/connect-with-a-staffing-and-recruiting-expert/) - [Find a Job](https://sparksgroupinc.com/find-a-job/) - [Search Jobs](https://jobs.sparksgroupinc.com/jobs) - [Employee Testimonials](https://sparksgroupinc.com/find-a-job/employee-testimonials/) - [Job Seeking FAQs](https://sparksgroupinc.com/find-a-job/employee-and-job-seeker-frequently-asked-questions/) - [Hire Talent](https://sparksgroupinc.com/hiring-solutions/) - [Hiring Solutions](https://sparksgroupinc.com/hiring-solutions/) - [Request Talent](https://resources.sparksgroupinc.com/request-consultation-staffing-needs) - [Search for Talent](https://sparksgroupinc.com/search-talent/hire-ai/) - [Testimonials from Clients and Hiring Managers](https://sparksgroupinc.com/find-talent/client-testimonials/) - [Employer FAQ](https://sparksgroupinc.com/hire-talent/frequently-asked-questions/) - [Resources](https://resources.sparksgroupinc.com/) - [General Resources](https://resources.sparksgroupinc.com/) - [Blog for Job Seekers](https://blog.sparksgroupinc.com/candidate) - [Blog for Employers](https://blog.sparksgroupinc.com/client) - [Candidate Polls and Insights](https://resources.sparksgroupinc.com/candidate-polls-and-insights) - [Employer Polls and Insights](https://resources.sparksgroupinc.com/employer-polls-and-insights) - [About](https://sparksgroupinc.com/our-company/) - [Our History](https://resources.sparksgroupinc.com/fifty-years-of-experience-fifty-years-of-excellence) - [About HireSynergi AI](https://sparksgroupinc.com/sparks-search-talent/) - [Awards and Recognition](https://sparksgroupinc.com/our-company/awards-and-recognition/) - [Leadership Team](https://sparksgroupinc.com/our-company/leadership-team/) - [Company News](https://blog.sparksgroupinc.com/news) - [Contact Us](https://sparksgroupinc.com/contact-us/) - [Contact Sparks](https://sparksgroupinc.com/contact-us/) - [Our Locations](https://sparksgroupinc.com/contact-us/#our-locations) - [Careers](https://sparksgroupinc.com/our-company/careers-at-sparks/) - [Request Talent](https://sparksgroupinc.com/find-talent/connect-with-a-staffing-and-recruiting-expert/) # 2019 Client Satisfaction Survey Results ### Sparks Group Continues to Receive World Class Satisfaction Scores From Clients in Recent Satisfaction Survey In October 2018, Sparks Group partnered with research satisfaction research firm, [Inavero](https://www.inavero.com/), to help us gauge our clients' overall satisfaction with our services. The results of the survey will be used by Inavero in the naming of its [Best of Staffing](https://sparksgroupinc.com/our-company/awards-and-recognition/best-of-staffing/) Awards list in February. Sparks Group has been privileged to receive this [award](https://sparksgroupinc.com/our-company/awards-and-recognition/) from 2012-2018 and is hopeful to again in 2019. Sparks Group received 169 responses from its clients with 77% rating us a 9 or 10 out of 10! For comparison, according to Inavero, top brands like Nordstrom and Ritz Carlton experience nearly identical satisfaction scores. Based on the comments we received, we learned that these were the top items our clients valued in a staffing and recruiting partner: 1. Excellent Client Service and Account Management 2. Quality, Professionalism and Fit of Candidates/Contract Employees 3. Responsiveness of Recruiting and Account Management Staff 4. Rapid Time-to-Fill ### Testimonials From Clients Nearly 70% of respondents included a testimonial for how Sparks Group provided world-class service to them. The slideshow below provides some of our favorites.  Sparks Group is a full-service staffing and recruiting firm that understands the core values of your business to personalize our hiring approach. We specialize in placing exceptional talent in full-time, temporary, or contract positions in diverse industries and companies to streamline your hiring process and help your business grow. [Request a consultation with a staffing and recruiting expert](https://sparksgroupinc.com/find-talent/connect-with-a-staffing-and-recruiting-expert/) to learn how Sparks Group can help you attract and hire top talent in a competitive candidate market. [![Find Talent](https://no-cache.hubspot.com/cta/default/3112753/3c427a9b-c02c-4939-91cd-9d9850d35dc9.png)](https://cta-redirect.hubspot.com/cta/redirect/3112753/3c427a9b-c02c-4939-91cd-9d9850d35dc9) - [Tweet](https://twitter.com/share) [Customer Satisfaction](https://blog.sparksgroupinc.com/news/topic/customer-satisfaction), [Client Testimonials](https://blog.sparksgroupinc.com/news/topic/client-testimonials) November 13, 2018 [Sparks Group Team](https://blog.sparksgroupinc.com/news/author/sparks-group-team) ### Written by [Sparks Group Team](https://blog.sparksgroupinc.com/news/author/sparks-group-team) ![Sparks Group Team](https://blog.sparksgroupinc.com/hubfs/Syner-guy%20(6).png) View all posts by: [Sparks Group Team](https://blog.sparksgroupinc.com/news/author/sparks-group-team) Easily find a new job or find top talent to join your team. [Find Talent](https://sparksgroupinc.com/find-talent/connect-with-a-staffing-and-recruiting-expert/) [Find a Job](https://jobs.sparksgroupinc.com/jobs) ### Download the Sparks Group App: [![Download\_on\_the\_App\_Store\_Badge\_svg](https://blog.sparksgroupinc.com/hs-fs/hubfs/Download_on_the_App_Store_Badge_svg.png?width=164&height=49&name=Download_on_the_App_Store_Badge_svg.png "Download_on_the_App_Store_Badge_svg")](https://apps.apple.com/us/app/sparks-group-jobs/id1555747830?ign-itscg=30200&ign-itsct=apps_box_badge) [![Google\_Play\_Store\_badge\_EN.svg](https://blog.sparksgroupinc.com/hs-fs/hubfs/Google_Play_Store_badge_EN.svg.png?width=164&height=48&name=Google_Play_Store_badge_EN.svg.png "Google_Play_Store_badge_EN.svg")](https://play.google.com/store/apps/details?id=com.sparksgroupinc.jobsportal&hl=en_US&gl=US&pcampaignid=pcampaignidMKT-Other-global-all-co-prtnr-py-PartBadge-Mar2515-1) ### Subscribe Here! ### Recent Posts ### Browse by Category - [News (62)](https://blog.sparksgroupinc.com/news/topic/news-items) - 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[Staffing Agencies In Richmond, VA](https://sparksgroupinc.com/staffing-agencies-in-richmond-va/) - [Staffing Agencies Washington DC](https://sparksgroupinc.com/staffing-agencies-washington-dc/) - [Staffing Agencies In Florida](https://sparksgroupinc.com/staffing-firm-in-florida/) - [Maryland Recruiting](https://sparksgroupinc.com/maryland-recruiting/) © 2026 Sparks Personnel Services, Inc. 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