2019 Client Satisfaction Survey Results

Sparks Group Continues to Receive World Class Satisfaction Scores From Clients in Recent Satisfaction Survey

In October 2018, Sparks Group partnered with research satisfaction research firm, Inavero, to help us gauge our clients' overall satisfaction with our services. The results of the survey will be used by Inavero in the naming of its Best of Staffing Awards list in February. Sparks Group has been privileged to receive this award from 2012-2018 and is hopeful to again in 2019.

Sparks Group received 169 responses from its clients with 77% rating us a 9 or 10 out of 10! For comparison, according to Inavero, top brands like Nordstrom and Ritz Carlton experience nearly identical satisfaction scores. Based on the comments we received, we learned that these were the top items our clients valued in a staffing and recruiting partner:

  1. Excellent Client Service and Account Management
  2. Quality, Professionalism and Fit of Candidates/Contract Employees
  3. Responsiveness of Recruiting and Account Management Staff
  4. Rapid Time-to-Fill

Testimonials From Clients

Nearly 70% of respondents included a testimonial for how Sparks Group provided world-class service to them. The slideshow below provides some of our favorites. 

Sparks Group is a full-service staffing and recruiting firm that understands the core values of your business to personalize our hiring approach. We specialize in placing exceptional talent in full-time, temporary, or contract positions in diverse industries and companies to streamline your hiring process and help your business grow.

Request a consultation with a staffing and recruiting expert to learn how Sparks Group can help you attract and hire top talent in a competitive candidate market.

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Written by Shawn Connelly

Shawn Connelly

Shawn joined Sparks Group in 2006 and serves as the resident marketing manager, web administrator, proposal writer, Excel guru, blogger, social media coordinator, and fantasy football commissioner.

View all posts by: Shawn Connelly

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