Sparks Group Wins ClearlyRated’s 2021 Best of Staffing Talent Diamond Award for Service Excellence

2021 Best of Staffing Talent Diamond Award

Diamond Award winners have won the Best of Staffing Award for at least 5 years in a row, consistently earning industry-leading satisfaction scores from their placed talent.

Sparks Group, a leading staffing and recruiting firm, specializing in placing administrative, professional, IT, and creative talent, announced today that they have won the Best of Staffing Talent Diamond Award for providing superior service to job seekers for at least five (5) consecutive years. ClearlyRated’s Best of Staffing Award winners have proven to be industry leaders in service quality based entirely on ratings provided by the candidates they place. On average, job seekers and contingent workers who work with winning agencies are twice as likely to be completely satisfied with the services provided compared to those placed by non-winning agencies. Winners who earned the Diamond Award distinction have won the Best of Staffing Award for at least 5 years in a row, consistently earning industry-leading satisfaction scores from their candidates.

2021 marks the 8th year (and the 6th year in a row) Sparks Group has received the Best of Staffing Talent Award. Additionally, this is the 2nd time Sparks Group has received the Best of Staffing Talent Diamond Award. 

  • Sparks Group received satisfaction scores of 9 or 10 out of 10 from 73.2% of their placed job candidates, significantly higher than the industry’s average of 40%.
  • Sparks Group received a Net Promoter® Score of 63.6%, more than 3.5 times the industry’s average of 18% in 2020.
  • Sparks Group received ratings from 314 of their contract employees, giving a comprehensive view into the high-quality service this firm provides across the company.

“Being recognized with the Best of Staffing Talent Award is a major highlight for Sparks Group and me personally,” said Steve Sparks, Owner and Chief Executive Officer of Sparks Group. “We work diligently at making those who come to work through Sparks Group feel valued, feel heard, and feel appreciated for the contributions to make toward our success. The first ingredient to happy clients is sending the qualified employees, the second is sending employees who feel valued.”

Learn More: 2021 Talent Satisfaction Survey Results: What Do Job Seekers Value Most in a Staffing Agency?

“After one of the most turbulent years in modern history, winners of the 2021 Best of Staffing award have proven their commitment to go above and beyond in support of their clients and placed talent," said ClearlyRated's CEO and Founder, Eric Gregg. "These service leaders have demonstrated their capacity to be agile, to be precise, and to prioritize the client and talent experience above all else. It is my honor to celebrate and showcase the 2021 Best of Staffing winners alongside feedback from their actual clients and placed talent on ClearlyRated.com!” 

About Sparks Group

Headquartered in Rockville, MD Sparks Group is an award-winning provider of staffing and recruiting services to businesses throughout DC, MD, VA, NC, and beyond. This year, Sparks Group is celebrating 50 years of excellence in the staffing industry, sourcing exceptional talent to help clients build world-class teams and candidates advance their careers.

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About ClearlyRated

Rooted in satisfaction research for professional service firms, ClearlyRated utilizes a Net Promoter® Score survey program to help professional service firms measure their service experience, build online reputation, and differentiate on service quality. Learn more at https://www.clearlyrated.com/solutions.

About Best of Staffing

ClearlyRated's Best of Staffing® Award is the only award in the U.S. and Canada that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients and placed talent. Award winners are showcased by city and area of expertise on ClearlyRated.com—an online business directory that helps buyers of professional services find service leaders and vet prospective firms with the help of validated ratings and testimonials.

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Written by Shawn Connelly

Shawn Connelly

Shawn joined Sparks Group in 2006 and serves as the resident marketing manager, web administrator, proposal writer, Excel guru, blogger, social media coordinator, and fantasy football commissioner.

View all posts by: Shawn Connelly

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