Diamond Award winners have won the Best of Staffing Award for at least 5 years in a row, consistently earning industry-leading satisfaction scores from their clients.
ROCKVILLE, MD – FEBRUARY 2, 2021 – Sparks Group, a leading staffing agency announced today that they have won the Best of Staffing Client Diamond Award for providing superior service to their clients for at least five (5) consecutive years. Presented in partnership with presenting sponsor CareerBuilder and gold sponsors Indeed & Talent.com, ClearlyRated's Best of Staffing® Award winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients. On average, clients of winning agencies are twice as likely to be completely satisfied with the services provided compared to those working with non-winning agencies. Winners who earned the Diamond Award distinction have won the Best of Staffing Award for at least 5 years in a row, consistently earning industry-leading satisfaction scores from their clients.
- Sparks Group received satisfaction scores of 9 or 10 out of 10 from 82.6% of their clients, significantly higher than the industry’s average of 38%.
- Sparks Group received a Net Promoter® Score of 80.7%, significantly higher than the industry's average of 28% in 2020.
- Sparks Group received ratings from clients from more than 60 companies, across a number of industries, giving a comprehensive view into the high-quality service this firm provides.
This year marks the 10th year in a row that Sparks Group has received the Best of Staffing Client Award. Additionally, this is the 6th time Sparks Group has received the Best of Staffing Client Diamond Award.
“We are so grateful for our clients who have supported us over the past 50 years,” said Steve Sparks, Owner and Chief Executive Officer of Sparks Group. “Being recognized again with the Best of Staffing Client Award by our clients is a true honor. We could not have thrived for so long without the customers who we cherish so much. It is humbling to see the level of commitment they have to Sparks Group as reflected in our evaluation.”
“After one of the most turbulent years in modern history, winners of the 2021 Best of Staffing award have proven their commitment to go above and beyond in support of their clients and placed talent," said ClearlyRated's CEO and Founder, Eric Gregg. "These service leaders have demonstrated their capacity to be agile, to be precise, and to prioritize the client and talent experience above all else. It is my honor to celebrate and showcase the 2021 Best of Staffing winners alongside feedback from their actual clients and placed talent on ClearlyRated.com!”
About Sparks Group
Headquartered in Rockville, MD Sparks Group is an award-winning provider of staffing and recruiting services to businesses throughout DC, MD, VA, NC, and beyond. This year, Sparks Group is celebrating 50 years of excellence in the staffing industry, sourcing exceptional talent to help clients build world-class teams and candidates advance their careers.
Rooted in satisfaction research for professional service firms, ClearlyRated utilizes a Net Promoter® Score survey program to help professional service firms measure their service experience, build online reputation, and differentiate on service quality. Learn more at https://www.clearlyrated.com/solutions.
About Best of Staffing
ClearlyRated's Best of Staffing® Award is the only award in the U.S. and Canada that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients and placed talent. Award winners are showcased by city and area of expertise on ClearlyRated.com—an online business directory that helps buyers of professional services find service leaders and vet prospective firms with the help of validated ratings and testimonials.